PRIVACY POLICY

INTRODUCTION

This privacy policy explains how we collect and process personal data through your use of our site www.thecollectivemember.com including any information you may provide through our site when you purchase a product or sign up to our mailing list.

By providing us with your data, you warrant to us that you are over 13 years of age.

Eve Beattie is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

CONTACT DETAILS

Name: Eve Beattie

Address: 15B Broad Street, Magherafelt, Co. Derry, BT45 5EW

E-mail: [email protected]

WHAT PERSONAL DATA WE COLLECT AND PROCESS

We currently collect and process the following information:

Personal and Contact Information: this may include your name, date of birth, email address, phone number, business contact details, correspondence address, IP address and any messages or communications that you may provide to us through our website, social media channels or email. We shall process this data for the purposes of communicating with you and for record keeping on the lawful grounds of legitimate interest;

Customer or Client Information: where you purchase goods and/or services from us then we may process Personal Data in connection with your purchase and the supply of that purchase, as well as keeping appropriate records. Such information may include your personal Information, billing address, delivery address, credit card or other payment details and we shall process this Personal Data on contractual grounds;

Website User Information: this may include comments or statements that you may make or post via the website, our online platforms or social media channels, images, documents or videos that you share on or through our website or through any of our pages or other online platforms and information concerning your use of our website or other online platforms such as your browser information, pixel ID, page views, pages visited, number of visits and where appropriate log-in details. We shall process this information to help us analyse and monitor usage and content of our website and our other platforms and channels to ensure that the content is relevant, to support our administration and record keeping requirements and to maintain security of our systems on legitimate interest grounds;

Promotional Information: this may be information that you provide in connection with any promotions, marketing or advertising from us or our third parties. We shall use this information to provide relevant offers and advertisements, competitions and promotions and other free resources to you and to monitor our promotional activity, keep records and compile analytics on legitimate interest grounds. You may unsubscribe from these communications at any time by clicking the unsubscribe link in our email communications or by contacting us at [email protected]

HOW WE GET THE INFORMATION AND WHY WE HAVE IT

Most of the personal information we process is provided to us directly by you for one of the following reasons:

a.     You have bought a product from our website;

b.    You have signed up as a client to one of our services; or

c.    You have subscribed to our mailing list.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

a.      Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]

b.      We have a contractual obligation; or

c.      We have a legitimate interest. We confirm that we shall only collect and process your Personal Data for purposes that are clearly outlined prior to you providing us with your data, or for a legitimate reason.

HOW WE STORE YOUR PERSONAL INFORMATION

Your information is securely stored.

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We will only retain personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.  

In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

· Your right of access - You have the right to ask us for copies of your personal information.

· Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

· Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

· Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

· Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

· Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights.

If you make a request, we have one month to respond to you.

Please contact us at [email protected] or 15B Broad Street, Magherafelt, BT45 6EB if you wish to make a request.

HOW TO COMPLAIN

If you have any concerns about our use of your personal information, you can make a complaint to us at
[email protected] or 15B Broad Street, Magherafelt, BT45 6EB.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF  

ICO Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

THIRD PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of each website you visit.

COOKIES

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org

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